If you are a consumer (i.e. not dealing as a business with us), themanordelhi (we/us) sells all rooms and extras to you subject to these terms.

A contract is formed between you and themanordelhi when we issue you with a booking reference number for your room and extras (if applicable). No booking shall be binding on themanordelhi until we issue you with a booking reference number.

Management reserve the right to cancel any booking.

You cannot transfer or resell your booking (in whole or in part). If you transfer or resell (or attempt to transfer or resell) then themanordelhi will terminate your booking and retain any money paid to us for such booking.

You may make a booking on someone else’s behalf. You are responsible for ensuring that any customer in your booking complies with these terms as if that customer had made the booking.

You can only make a booking if you are 16 years old or over. If you arrive at the hotel and are under 16 years of age you will not be permitted to stay alone.

You must ensure that the name on a booking is correct at the time of booking. Subject to section 7, this cannot be changed after making the booking.

We offer certain extras when you make your booking. The room rate excludes any extras unless we expressly agree with you otherwise as part of your booking. Extras are subject to availability and cannot be transferred to any other booking. If any extra that you have paid for in advance is unavailable upon arrival we will give you a refund of the price you paid for that extra. Extras are provided subject to these terms.

All foreign guests must provide passport identification at check in (this is a legal requirement). All domestic guests must provide photo identification with proof of address (Aadhaar Card or driver’s license is preferred).

You can check in from 2pm on the scheduled date of arrival. If you wish to check in earlier, you must discuss this in person with the Duty Manager. This service is subject to availability.

You must be able to show photo identification such as an Aadhaar Card (if you are domestic guest), a passport or driver’s license or a valid credit or debit card if you are paying by cash for a walk-in booking.

Maximum occupancy for rooms is clearly stated online at themanordelhi.com during the booking process.

Guests abusing these guidelines will be required to purchase another room at the published daily rate.

In addition to the maximum room occupancy as stated online at themanordelhi.com, one child underthe age of 8 years old is permitted per room.

You will not leave children unattended in any rooms or public areas at any times.

You must not smoke in any of our hotels or interfere with our fire detection system. If you do so, we will terminate your booking without refund and require you to leave the hotel immediately. You authorise us to charge you any costs we incur if you smoke or cause damage in our hotel including costs for specialist cleaning (to make the room fit for sale as a non smoking environment) and the cost of the room for any time period it is unusable. You authorise us to charge this amount to the payment card used in your booking. We will send you a breakdown of these charges within 10 working days. We may refuse to accept bookings from you in future.

Modifications can be made according to the terms and conditions of your reservation.